At ICI Mogador, we carefully prepare and pack every order to ensure it arrives safely.

Order Processing

All orders are processed within 1–3 business days after the order is confirmed. Once your order has been prepared, it will be shipped using our delivery partners.

Orders are not shipped on weekends or public holidays.

Delivery

We deliver to locations within Morocco and may offer international shipping depending on the destination.

Delivery times may vary depending on the location and the shipping carrier.

Tracking

Once your order has been shipped, you may receive a confirmation message with shipping details if tracking is available.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to external factors such as carrier delays, weather conditions, or high shipping demand.

Incorrect Address

Please ensure that the shipping address provided during checkout is correct. We cannot be responsible for orders delivered to incorrectly provided addresses.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible so we can assist you.

Contact

If you have any questions regarding shipping or your order, feel free to contact us:

Email: icimogador@gmail.com

You can also visit our physical store to discover our collection in person.